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Terms of Service

Last updated: February 1, 2026

Welcome to ReadyBid. By accessing or using our platform, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully before using our services.

1. Acceptance of Terms

By creating an account or using ReadyBid, you agree to these Terms, our Privacy Policy, and our Refund Policy. If you do not agree to any of these terms, you may not use the platform.

2. Description of Service

ReadyBid is a reverse marketplace platform where buyers post "WANTED" listings describing items or services they need, and sellers respond with offers. The platform operates on a privacy-first model where buyer contact information is only revealed after payment is confirmed through our secure escrow system powered by Stripe.

3. User Accounts

  • You must be at least 18 years old to use ReadyBid.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You must provide accurate and complete information during registration.
  • You may not create multiple accounts. Creating multiple accounts may result in suspension or a ban.
  • You are responsible for all activity that occurs under your account.

4. Buyer Responsibilities

As a buyer on ReadyBid, you agree to:

  • Provide honest and accurate descriptions in your WANTED listings.
  • Set realistic budget ranges that reflect fair market value.
  • Respond to seller offers in a timely manner.
  • Complete payment promptly after accepting an offer.
  • Confirm delivery when items or services have been received as described.
  • Not attempt to circumvent the platform to avoid fees.
  • Communicate respectfully with sellers through the platform.

5. Seller Responsibilities

As a seller on ReadyBid, you agree to:

  • Submit honest offers that you can fulfill.
  • Deliver items or services as described in your offer.
  • Maintain professional communication with buyers.
  • Meet agreed-upon delivery deadlines.
  • Maintain a valid Stripe Connect account for receiving payouts.
  • Not misrepresent the quality, condition, or availability of items or services.

6. Payments & Escrow

  • All payments are processed through Stripe and held in escrow until the transaction is completed.
  • ReadyBid charges a 5% platform fee on completed transactions.
  • Funds are released to the seller after the buyer confirms delivery.
  • Payout processing typically takes 2–7 business days after release.
  • All prices are displayed in the currency specified at the time of listing.
  • You may not arrange payments outside of the ReadyBid platform for transactions initiated on ReadyBid.

7. Disputes & Refunds

  • Buyers can open a dispute if the delivered item or service does not match the offer description.
  • ReadyBid will review disputes and may request evidence from both parties.
  • Dispute outcomes may include a full refund to the buyer, a partial refund, or release of funds to the seller.
  • Refund processing typically takes 5–10 business days.
  • See our Refund Policy for full details.

8. Privacy & Data Protection

  • ReadyBid operates on a privacy-first model.
  • Buyer personal information (name, email, phone, address) is only revealed to the seller after payment is confirmed.
  • Public profiles show only: username, city/state, avatar, ratings, and account age.
  • All contact information access is logged and auditable.
  • See our Privacy Policy for full details on how we handle your data.

9. Prohibited Conduct

You may not use ReadyBid to:

  • Engage in fraud, deception, or misrepresentation.
  • List, sell, or purchase illegal items or services.
  • Harass, threaten, or abuse other users.
  • Manipulate reviews, ratings, or search results.
  • Create multiple accounts to circumvent bans or abuse promotions.
  • Scrape, crawl, or harvest data from the platform without authorization.
  • Attempt to circumvent the platform to conduct off-platform transactions.
  • Upload malicious content, viruses, or harmful code.

10. Intellectual Property

  • ReadyBid and its original content, features, and functionality are owned by ReadyBid and are protected by copyright, trademark, and other intellectual property laws.
  • Users retain ownership of content they create (listings, messages, reviews) but grant ReadyBid a non-exclusive license to use, display, and distribute this content on the platform.

11. Limitation of Liability

  • ReadyBid is provided "as is" without warranties of any kind, express or implied.
  • ReadyBid does not guarantee the quality, safety, or legality of items or services listed on the platform.
  • ReadyBid's liability is limited to the amount of platform fees paid by you in the 12 months preceding any claim.
  • ReadyBid is not responsible for disputes between buyers and sellers beyond providing the dispute resolution process.

12. Account Termination

  • ReadyBid reserves the right to suspend or terminate accounts that violate these Terms.
  • Users may delete their account at any time through account settings.
  • Pending transactions at the time of termination will be handled on a case-by-case basis.
  • Termination does not relieve you of obligations incurred prior to termination.

13. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email or through a notice on the platform. Continued use of ReadyBid after changes constitutes acceptance of the new Terms.

14. Governing Law

These Terms are governed by and construed in accordance with applicable laws. Any disputes arising from these Terms or your use of ReadyBid shall be resolved through binding arbitration, except where prohibited by law.

15. Contact Us

If you have questions about these Terms of Service, please contact us at legal@readybid.com.